We will deliver your order to the delivery address provided by you when placing your order on our web site. If you are paying by credit card then delivery can only be made to the address to which the credit card is registered unless you have a credit account with us.
Please note that we only deliver to premises located in the Republic of Ireland We deliver Monday to Friday, excluding public and bank holidays, between 9.00a.m. and 6.00p.m. We DO NOT deliver to PO boxes.
The majority of products from the site will be delivered next business day (when ordered before 4.30pm) provided that they are in stock. If an order is placed after 4.30pm it will be delivered within 1-2 business days if it is in stock. Some items of furniture will have a longer lead-time. Please enquire with email@example.com for stock details
We offer free delivery on orders in excess of €95 (excluding VAT), subject to a fuel surcharge of 99c. Additional delivery charges may apply for large, bulky or heavy items and for large orders requiring pallet delivery. We will advise you of these additional delivery charges, should they arise, prior to dispatching your order.
*Orders under €95 (excluding VAT) will be subject to a delivery charge of €12.50 + VAT If some of the goods on your order are out of stock we may make a partial delivery of your order and deliver the balance when the goods are back in stock. If your order attracts a delivery charge you will only be charged the one delivery charge for the whole order in the event that we have to deliver your order in instalments.
All deliveries must be signed for on receipt so please ensure someone is available to receive and sign for the goods. This signature will act as our proof of receipt of all the goods in good condition as listed on the packing slip included with the delivery. When you receive the goods you should immediately inspect them for damage and faults. If any of the goods are damaged, short/missing or are incorrect, you must inform us within 24 hours of receipt. Otherwise, the goods will be considered to have been correctly delivered, free from damage or faults and in good working order. This will be without prejudice to any damage or fault you could not have reasonably discovered on inspection of the goods.
You or your agents are responsible for unpacking and installation of any goods delivered by us If your order is required on an upstairs floor, please include the relevant floor when placing order as couriers are contracted to deliver to the address stated on the order. Our Insurance covers our couriers to deliver furniture products to ground floors only. If furniture needs to be delivered to a different level, this will have to be arranged separately by the customer themselves.
All furniture items require assembly and are flat packed. As safes and some furniture and filing cabinets are large and heavy items, additional delivery charges may apply depending on the ease of getting the item into the building and their weight. If two delivery people are required instead of one, if there are steps leading to the building and/or it is difficult to deliver, additional delivery charges may apply. We will advise you in advance of delivery should these charges apply A limited number of secluded Islands off the cost of Ireland will be subject to additional delivery costs. If an order applies for any additional costs you will be contacted by a member of our Customer Service team. Any order of this nature will not be processed until your full approval has been given.
If you have any queries please contact firstname.lastname@example.org or phone 01 8139869